Client Care Coordinator
Job Summary:
The Client Care Coordinator is responsible for ensuring the highest level of care for clients by facilitating communication between clients, their families, and care providers. This role involves coordinating services, managing schedules, and providing support to meet the individual needs of clients.
Key Responsibilities:
Serve as the primary point of contact for clients and their families, addressing concerns and providing updates on care plans.
Develop, implement, and manage personalized care plans in collaboration with healthcare professionals.
Coordinate and schedule services for clients, including medical appointments, therapy sessions, and in-home support.
Monitor client progress and satisfaction, making adjustments to care plans as necessary to improve outcomes.
Maintain accurate and up-to-date documentation of client information, care plans, and interactions.
Educate clients and families about available resources and services in the community.
Foster strong relationships with healthcare providers, ensuring seamless communication and collaboration.
Participate in team meetings and training sessions to enhance service delivery and client care.
Qualifications:
Bachelor's degree in healthcare, social work, or a related field preferred.
Previous experience in a care coordination or client services role is highly desirable.
Strong communication and interpersonal skills, with the ability to empathize and connect with clients and families.
Proficient in using software and technology related to healthcare and documentation.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Work Environment:
This position may involve office work as well as travel to client locations. Flexible scheduling may be required to accommodate client needs.
Application Process:
Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position.